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Office of the Auditor General of Canada

Building and Implementing the Phoenix Pay System (Auditor General of Canada, Spring 2018, Report 1)

Report · written May 2018 · released May 2018

Why this matters

Canada's Auditor General called Phoenix an 'incomprehensible failure of project management and oversight': the federal payroll system launched in 2016 without full testing or a pilot, and key functions were cut to protect the schedule. A year and a half after launch, more than 150,000 public servants had outstanding pay requests. A world-class procurement disaster in plain language.

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https://publications.gc.ca/site/eng/9.855364/publication.html

Hosted by Government of Canada Publications

Tags

Part of a collection · step 9 of 11

Failed Procurement Programs

Canada's payroll system: 'an incomprehensible failure of project management'.

Cite

Office of the Auditor General of Canada. "Building and Implementing the Phoenix Pay System (Auditor General of Canada, Spring 2018, Report 1)." May 2018. Released May 2018. https://publications.gc.ca/site/eng/9.855364/publication.html (accessed via The Quiet Archive, QA-0078).

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